I need to come back here and try the non-veg food. I had the veg momos which were AMAZING. The portions for 2 were a lot and worth the price. We shared 3 dishes (rice, paneer dish, and garlic naan) The falooda for dessert was AMAZING. They had a special going on. The place is very clean and they have a robot that brings out your food. The food was served pretty fast too. I enjoyed it. Definitely do mild otherwise it's too spicy

Glad we stopped in, the food was delicious! Ambiance was relaxing and exciting at the same time. I was undecided on what to order as watching plates go by. I got the Thai chicken curry. It was rich and delicious!! Chicken was soft and I got plenty of it . Service was very attentive. Place is big. I would definitely come back and try other dishes. I would recommend coming here for authentic food!

Enjoyed my lunch at Spice Rack Indian Fusion in Franklin Park, although I think an actual lunch sized menu would enhance the business model here. Their hybrid cuisine reflects the geopolitical realities of North Indian and Nepal, where hot spices overlap creating a delicious amalgam of curry and chili. The Chili Chicken (Dry), medium heat, was full of pepper, onion and chopped red chili, with lightly crisp deep red chunks of chicken. I added more traditional Indian fare with Veggie Samosa and Garlic Naan. Everything was tasty, even though the robot delivery was a momentary surprise. The dining room was modern and attractive with colored recessed lighting and redundant human service that followed the robot and moved the plates food from machine to table. Actually oddly humorous, because my response was to take the plate off the rolling tray myself, but realized the server was also standing there and reaching for the platter as I was. I deferred and let the guy do his job, despite the minor awkwardness. I am not sure why management adds an 18% gratuity directly to the bill for a solo customer, but I found it off putting, especially in the context of lacking a less expensive lunch menu that forces diners to spend more for the meal, and then denies the option of allowing them the freedom to chose the size of the tip. Perhaps that helps explain why there were so few people there on a Friday afternoon. Very good food. Some questionable business choices. 3.5 STARS

Ordered a bunch of Chinese and North Indian no meat dishes - there was a bit of delay in serving, but the food was great. Service, as mentioned above, was slightly delayed considering the rush hour, but the staff was courteous and ensured that we were attended to.

Nice decor. Friendly staff. Had the chicken Mughlai. Spicy. Can't go without a naan. Bread was fresh! White meat was tender. Gratuity of 18% was automatically added to the bill. I would have given 20%. The restroom was dark but it was clean. I would go again.... To the restaurant:)

Contrary to some of the reviews on this site (including those automatically moved to the not recommended section), I was pleasantly surprised by my time at Spice Rack with the parents on a busy Thursday night. By way of background, I don't really prefer going out to eat Indian food outside of South Indian cuisine (only because - we can cook it at home and/or we eat it out at parties). Yes, we've sometimes had the itch and ordered takeout from other nearby places, but we've somehow always passed on trying this place. With a vast number of Indian restaurants in the area, we finally came to the realization that it's probably a good idea to try this food out. No - not takeout, but the full dining experience. With so many Indian food options in the area, my main selling point for a place is whether it provides something different or provides something that's the best. With Spice Rack promoting fusion dining, this seemed to check off the "unique" criteria. First, all the ordering can the done with the magic of some fingers on your smartphone. With the help of a QR code, we can place the order thru our phones and pay for it without needing to interact with people. Funny enough, one of the elderly waiters was nice enough to volunteer to place our order, but was pleasantly surprised when I was able to do it before him. For some reason, my phone was giving me issues when navigating the website, but luckily my father's phone didn't have any issues. We ordered 2 appetizers, 2 entrees, and 3 mango lassis. When you order, you get a confirmation email with average wait times for menu items. Appetizers take around 10-15 mins and entrees 20-30 mins. The mango lassis came out pretty fast - within minutes. The two appetizers came out before 10 mins, which was surprising with such a busy crowd and some corporate events happening at the banquet facility. The best part - however - is that all the food comes out on a robot that is programmed to come directly to your table. From there, a waiter comes and serves you the food. I don't know about you, but we thought that was pretty cool. We ordered the crispy lotus & spring rolls. The presentation of both was very good and both items were super tasty. The honey defined the lotus, but it wasn't too overpowering. I was debating between this and the chili paneer. We got the entrees in 20 mins - the saag chana and lucknawi paneer along with 3 naans. The 3 naans were probably overkill (4 pieces in one order of naan), thus we ended up with about 3 leftover naan. They were very good though. We ordered the entrees with medium spice. Saag chana wasn't too spicy - the lucknawi paneer had a bit of a kick which provided for a nice contrast between both items. We probably would have survived with one entree too, but bringing leftovers home isn't a bad thing. All in all, we spent less than an hour here. Best part is not having to wait for a check or any of that as we paid online thru our phones. We'll probably come back at some point, but specifically just to try out the fusion/unique items. We probably stuck to more conventional items on the menu just to gauge the place, but the food itself was top notch quality. Yes - the place is pricey, after you add in 18% gratuity. However, you're at least getting your money's worth here. I recommend the try.